Frequently Asked Questions

What is lyophilisation?

Lyohilization is a freeze drying process through which all moisture is extracted, while keeping all the components in the product unchanged. This means all the goodness is preserved and still remains active.

That’s all fine, but why do you say that lyophilized snail slime and caviar are better?

First of all, dry extracts don’t need any preservatives added as do the liquid snail secretion filtrates.

Second, liquid snail secretion filtrate on average contains about 1% active ingredient. So in effect, it’s 99% water. What dry extracts allow us to do is create a much more potent cream with many more ingredients adding to its benefits.

Third, the enzymes in the dry concentrate live twice as long as the ones in the liquid varieties. This gives you a cream that is effective for twice as long.

How is the snail slime extracted? I have heard snails are harmed during the extraction. Is that true?

First let us assure you that we are a cruelty-free company. We love our little guys and take the utmost care when working with them. Without revealing too much of a trade secret, we can say that the snails are bathed in water and absolutely no chemicals are used, and especially not salt. The snails are not harmed in any way. It is actually good for the snails to go through this process as all their slime is extracted and is then renewed. After the extraction process, the snails come out all white and happy and are immediately put out to graze on some fresh grass.

Will it really help my wrinkles?

Without getting too technical, we can say that lyohilised snail slime and caviar contain all essential aminoacids and also many non-essential ones.  They  also contains collagen and elastin, allantoin, hyaluronic acid, folic acid, glycolic acid, lactic acid, sodium lactate, vitamins, sugars and a component called superoxide dismutase. All these components work together to clean the skin of dead cells, eliminate free radicals and photo damage and inspire healthy cells to grow. Plus, we have added other clinically proven ingredients like Matrixyl 3000, Dermaxyl, Regu-age, Hydroviton 20, Conezyme Q10, even more Hyaluronic acid, 15 kinds of healing and rejuvenating oils and much more.  You can read more about the ingredients  here

Will it help my acne? I have been struggling with it for years…

Yes. This is one of the applications of snail mucus where it really shines. It cleans dead cells at 3x the rate of your natural enzymes; it is antibacterial so it won’t allow any new bacteria to grow; it helps regenerate the skin to heal the spots and fill up the scars; it will decrease the redness and even out the skin tone. You will finally be able to go out and have fun without worrying about how your face looks.

Why did my acne get worse?

Please keep in mind that the active ingredients in the creams will initially bring all impurities to the skin surface. Even though snail slime has a strong anti-bacterial effect, it is still possible for acne to get worse before it gets better. But don’t lose faith! The enzymes in lyophilized snail slime and caviar will clean dead cells from your skin 3x times faster than your body will and will not allow bacteria to grow, so the break-out will not last long. Just keep applying the cream and serum and in just a few days you will see healthy glowing skin.

I have some old acne scars, can your creams help?

That question can’t really be answered because we don’t know the specifics of your case but the general answer is yes, these creams should help with healing your scars or in severe cases – to make them less visible. Redness and discoloration will also be reduced, giving your skin an even colour.

I have heard that snail creams help after surgery. Can I use these on my open wounds?

It is better to let the wound heal a little and maybe have your stitches taken out before you use the creams. The reason for this is that the creams will make your wound close up much faster than normal which would leave any hidden infection inside. That said, the earlier you start, the better the results will be but please consult with your doctor first.

Your products are a bit pricey. There are many snail creams available at much lower prices. Why is that?

Well, the simple answer is that our products contain much more active ingredients that “other” snail creams. Snail secretion filtrate, which is the liquid alternative used in other creams, usually contains about 1% active ingredient and 99% water. With the dry concentrate we are able to offer you much more active ingredient in the same quantity cream or serum.

Also, the other ingredients we use are cutting edge innovations, clinically proven to work. But as such, they are also quite expensive. All this makes our products expensive to produce.

But they are extremely potent and a little goes a long way. Depending on your use, you can use them for up to 6 months without missing out on the amazing effects.